Frequently asked questions

For your convenience, we have listed the most frequently asked questions and best answers.

Airtender® is the world’s first source of powered air for kitchen & bar. This smart vacuum & air appliance generates powerful negative or positive air pressure at the touch of a button.When this controlled airstream is connected to the Airtender® accessories, the possibilities are endless. Aerate wine to perfection in just seconds. Inject meat with marinade. Infuse cupcakes with liquids. Vacuum marinate meat, fish and vegetables. And so much more. Maximum taste, all reached with powered air from Airtender®.

Combine the Airtender® with the Nanostopper® system and the world of taste meets the world of sustainability. The Nanostopper® is the world’s smallest and most versatile vacuum stopper. It is so small that it fits beneath wine bottle’s screw cap and generates a 100% seal so you can store your bottle horizontally while under vacuum.

But it can do so much more. Use the same Nanostopper® to convert any zip bag into a vacuum saving, marinating and sous vide solution. Or use it to convert any metal lid food jar into a vacuum saving container. No more plastic containers, no excess packaging, no more expensive sous vide bags. Minimum waste, all with Airtender® and Nanostopper®.

Airtender® is compatible with premium brand vacuum accessories, Nanostopper® is compatible with premium vacuum hand pumps.

The answer is both. The Airtender® is a high performance vacuum and air appliance for anyone, personal or professional, who wants to achieve next level flavor while striving for maximum sustainability.

The Airtender® is for wine lovers, (aspiring) chefs, foodies, cocktail enthusiasts, health freaks, home entertainers, etc.

Basically, if you love food and the planet, you’ll love the Airtender®.

The Airtender® works with cutting edge, patent pending air conversion technology.

By combining a high performance pump with a clever manifold system, The Airtender® is capable of reversing the airstream to either generate a powerful vacuum or impressive positive pressure on demand.

The Airtender® can be operated as a stand-alone appliance, meaning that the Air and Vacuum modes can be controlled via the device interface. You do not need the app to select Air or Vacuum modes, set power levels or start/stop the device. However, you do need the app to be able to create custom programs.

More importantly, the app is required to reset the device in case the Aquasensor is activated. Without the in-app Aquasensor wizard, the Airtender® will not be able to resume operation. This is a feature that has been developed to ensure that your Airtender® will always function at peak performance.

If you want to download the app, please see our App page.

The Nanostopper® is the next generation vacuum stopper for wine bottles… and food jars. With the Nanostopper® you can extract the oxygen out of a wine bottle. As a result, you will preserve its freshness and aromas. Nowadays, the majority of wine bottles have screw caps. The Nanostopper® size allows you to screw the top back onto the bottle. This results in a perfect seal and makes it possible to safely store your wine bottles horizontally.

Furthermore, you can convert any food jar with a metal lid into a vacuum storage container. With the included punch, any airtight lid can be converted to accommodate the Nanostopper®. Always have the exact size container at hand, at a fraction of the cost of a plastic container. The Nanostopper® helps you to reduce food waste by keeping food fresh and eliminates the need for excess (plastic) packaging.

It even works without the Airtender®, since the Nanostopper® is compatible with premium hand operated vacuum pumps. In short, the Nanostopper® is the perfect and cost effective solution to enjoy great flavors, while minimizing food and packaging waste.

We're continously developing new Airtender® products. When production of a new item starts, we place that item on our online shop. This way we can enable you to be among the first to get our newest products!

It's also possible that our stock doesn’t match demand due to external influences, such as the current circumstances surrounding COVID-19. In these cases, we still want you to be able to reserve certain products. That way, you'll be sure to receive your products as quickly as possible.

If your order contains PRE ORDER products, we'll send you the product we have in stock ahead of the rest. 

After the PRE ORDER products are back in stock, we'll send them to you immediately. Without any additional cost,of course.

Read more about order shipping on our Shipping and Returns page.

Airtender provides a 24-month limited warranty on all of its Airtender & Nanostopper products.

We warrant the products to be free from defects in workmanship and materials for the warranty period. If the product fails during normal and proper use within the warranty period, Airtender will repair or replace the defective parts of the product, or the product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.

Airtender quickstart guides

Download the quick start guides for the Airtender and the original Airtender accessories via the links below:

Airtender Quickstart Guide

Airtender Accessories Quickstart Guide